VAT EXEMPTION
Who can claim VAT Relief on purchases?
Individuals: If you are chronically sick or disabled and the products are for your personal use. Full details can be found at HM Customs and Excise, Notice 701/7, Supplies to handicapped people.
Charities: Where the goods are made available
by the charity to a disabled person for their personal
or domestic use. Full details can be found at HM Customs
and Excise, Notice 701/7, Supplies to charities
Non-eligible customers: If you are not eligible
for VAT relief, we are obliged to charge you the full
15.0% VAT on the whole of your order. Please contact us
so that we can re-calculate your bill.
Which
products are eligible for VAT Relief?
If you are eligible you can buy most of the products in
our on-line shop without having to pay VAT.
Those products which are not eligible for VAT relief are
clearly marked 'Not eligible for VAT relief' and will
be shown in your shopping basket at the standard 15.0%
VAT rate.
Those products which are eligible for VAT relief will
be shown in your shopping basket at a 0% VAT rate.
Declaration
Form
The government requires that you complete a VAT declaration
form, and we are pleased to say that you can now do this
online using the form on this page.
Please Note: We cannot process your order until we receive
this form.